Job Listing

Program Manager

Location: Birmingham, AL

Status: Full-time

Position Summary: 

Facilitates the international adoption process and manages Lifeline’s relationships, including staff management, for a specific International Program and/or countries. 


  • To be a minister of the gospel of Jesus Christ to co-workers, clients and ministry partners 
  • Acts as primary contact on program-specific issues 
  • Acts as one of the official stateside liaisons for the country’s Central Authority and Lifeline’s overseas team, including the foreign supervised provider   
  • Manages the re-accreditation process for assigned country.  
  • Monitors the processes of each family in the program with the Case Worker. 
  • Looks for ways to improve current operations by implementing QI information, and developing new materials, etc. 
  • Manages the progress of the adoption process from beginning until the post adoption/placement reporting is completed.   
  • Trains and develops team members. 
  • Provides the referral to the adoptive parents.   
  • Counsels clients/families on the nature of international adoption and special needs children and counsels clients/families on referral information and updated referral information specifically for the referred child, if not prohibited by state regulations.   
  • May provide travel preparation for families. 
  • Works with out-of-state families, monitoring the interactions by exempt or supervised providers.   
  • Maintains ethics as established by the agency, through regular attendance at trainings and meetings. 
  • Assists with the oversight and supervision of the interactions and activities of Foreign Supervised Providers and in providing initial and on-going training.   
  • Provides consultation to the Hague Team and the Quality Improvement Team, as requested.  
  • Reports to the Director of Compliance all related events that require a self-report  
  • Supervises Adoption Specialists II, if qualified to do so.  
  • Maintains an active caseload as an international social worker/case worker, when qualified to do so by state regulations.   

Secondary Responsibilities:

  • Assists the Director of International Adoption with various assigned tasks associated with international adoption. 
  • Maintains good working relationships with colleagues, including solving all disputes in a Biblically prescribed fashion. 
  • Represents the ministry in a professional manner in and away from the office. 
  • Assists with international information meetings 
  • Mentors intern field placements 
  • Participates in agency-related special events and celebrations  
  • Maintains annual training hours according to state regulations, if required.  
  • Other duties as assigned by supervisor or member of Executive team 

Minimum Qualifications: 

  • Bachelor’s or Master’s Social Work Degree preferred 
  • Bachelor’s or Master’s degree in human service field and at least two years’ experience in international adoption case work   
  • Previous management and/or supervisory work experience is preferred. 

 Key Competencies: 

  • Strong Christian character and integrity 
  • Provides leadership that nurtures staff, helping them grow spiritually and professionally 
  • Makes sound, competent, biblically-based decisions 
  • Upholds the mission and core values of the ministry 
  • Exercises good judgement and critical thinking skills 
  • Establishes Christ-centered relationships 

Work Environment:

  • Professional office environment
  • International travel may be required

State Specific Requirements: 

  • Maintains current passport
  • Social Work license from applicable state licensing Board, if required
  • Complete annual training/CEU’s as determined by State regulations and Hague requirements, whichever is greater



Posted 8/9/2021