Information Technology/Database Tier 1 Specialist

April 24, 2019 lifeline Blog

Birmingham, AL

Position Summary:

Work with all IT and Database systems to allow the organization to work fluidly and efficiently in their everyday tasks while securing Lifeline to always stay optimized and compliant.

Minimum Qualifications:

  • A servant heart to help people to better their knowledge and workflow in the realm of information technology. Passion and interest in IT are a must.
  • Experience with and/or knowledge of operating systems; current equipment, and technologies
  • Advanced computer skills
  • Detail and efficiency oriented

Essential Duties:

  • To be a minister of the gospel of Jesus Christ to co-workers, clients and ministry partners
  • Serve as one of the local subject matter experts supporting MAC OSX, Windows, and all common office software and applications, such as Microsoft O365 Suite, Adobe and Teams
  • Maintain essential IT operations, including operating systems, applications, domain and Microsoft O365 accounts, laptops, desktops, software and hardware
  • Handle IT and Database support tickets in a timely and professional manner
  • Install, configure, and support workstation software, hardware, printers, and phones
  • Analyze staff needs, identify vulnerabilities, boost efficiency and accuracy in IT and Databases
  • Execute system and network administration, design, documentation, implementation, and testing., ensuring components meet needs and work together seamlessly
  • Introduce and train employees on all software, hardware as well as IT and Database Programs, and Policies used by LCS
  • Troubleshoot and provide technical support when needed
  • Provide technical support at Lifeline events, where needed
  • Other duties & projects as assigned by supervisor or Executive Team

Key Competencies:

  • Adheres to the Employee Statement and the Statement of Faith.
  • Maintains regular and consistent attendance
  • Flexible
  • Dependable
  • Practices self-discipline
  • Morally and spiritually mature
  • Disciples others
  • Excellent communication skills (verbal & written)
  • Integrates faith & practice
  • Makes ethical decisions
  • Accepts and carries out responsibilities in a competent manner
  • Maintains a personal appearance that is a Christian role model

Work Environment:

  • Office environment


Posted 5/10/2021