Pregnancy Counseling Intake Specialist

April 22, 2019 lifeline Blog

Birmingham, AL

Position Summary:

Establishes initial contact with birth parents and counsels clients concerning the options they have regarding an unplanned pregnancy. Counsel includes factual information about each option and helping to connect to a local Pregnancy Counselor for further care. Networks to develop and expand available resource options if client is no longer desiring to choose adoption.

Minimum Qualifications:

  • 4 year degree in Human Service field, preferably Social Work or Counseling

Essential Duties:

  • Responds to all initial referrals/inquiries regarding pregnancy counseling services. This includes phone calls, live chat, text, email/website submissions, and other.
  • Continuously follows up with all referrals with the goal of getting a face to face visit scheduled with their local pregnancy counselor
  • Sends intake packet and any other information to potential pregnancy counseling clients
  • Schedules initial face to face visit with clients and their local pregnancy counselor
  • Provides the client the means for spiritual growth, including the ministry of evangelism and discipleship, in a non-threatening way.
  • Serves as an advocate for the client’s best interest
  • Documents all contacts and follow ups
  • Communicates regularly with Pregnancy Counselors to ensure smooth transition between intake and local worker
  • In conjunction with state staff, develops and maintains a resource guide for pregnancy counseling
  • Connects initial inquires with needed resources such as housing, WIC, food stamps, etc.
  • Serves as back-up pregnancy counselor in Alabama as needed
  • Assists pregnancy counseling team with administrative functions
  • Serves on after hours on call rotation schedule
  • Other duties, as assigned

Key Competencies:

  • Signs and upholds the Employee Statement and Statement of Faith
  • Establishes Christ-centered relationships
  • Has a missional mindset
  • Servant leader
  • Client focus
  • Ethical Conduct
  • Flexibility
  • Excellent decision making skills
  • Teamwork orientated
  • Problem solving skills
  • Personal effectiveness
  • Provides leadership
  • Technical capacity

Work Environment:

  • This position primarily operates in a professional office environment.

State Specific Requirements:

  • Must meet state minimum standards for licensure, certifications (if any) and annual continuing educational requirements if applicable

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Posted 4/22/19

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